# Accounts and sign-in

Canonical: https://aicdapi.com/help/accounts
Content version: 2026-09-15.1
Reviewed: 2026-09-15
Reviewed against source commit: a6e88209e0c64247031416f27f11b050e0333088
Owner: AICD API

Create or enter a workspace, understand roles, and fix common sign-in problems.

## Create or enter your account

1. Open Create account and continue with Google.
2. After sign-in, AICD API sends you to the account page.
3. If your workspace has beta access, an owner or admin can create its API account and manage agent keys.

### Links

- [Create account](/sign-up)
- [Sign in](/sign-in)
- [Open account](/account)

## Roles

- Workspace owners and admins can create, rotate, and revoke API keys.
- Other workspace members can view the account but cannot manage keys.
- A self-service account starts with MCP read access only. Civic read and export scopes must be enabled for the account before a key can use them.

## Sign out and account recovery

Use Sign out at the bottom of the account page when you finish on a shared computer.

AICD API uses Google sign-in. If Google cannot verify you, use Google's account recovery first. If you can sign in but cannot reach the correct workspace, contact AICD API and include your workspace name. Never send an API key or password.

## Access problems

- 401 means your browser session ended. Sign in again.
- 403 on key controls means your workspace role cannot manage keys. Ask an owner or admin.
- 404 account_not_found means the workspace API account has not been created or enabled.
- An inactive API account cannot create or rotate keys.

### Links

- [Troubleshooting](/help/troubleshooting)
- [Contact support](mailto:hello@aicdapi.com)